Custom Design Process

Why create a custom piece?

At Five Star Jewelry Brokers and Gemologist we know everyone’s style is unique. That’s why for 25 years we have prided our self in having a state-of-the-art design team to help you achieve your one-of-a-kind look. By working alongside our design specialist, we can transform your vision into reality through 3 simple steps.

The Idea

To begin the design process, you’ll fill out the custom design form which will allow us to better understand the direction you would like to go. This is your opportunity to provide us any photos of jewelry which you would like us to draw inspiration from, as well as any materials you would like to provide for your custom design. Once you submit your form one of our custom designers, Mary or Taylor will reach out to you within 24 hours to schedule a consultation. During this consultation we will further explore the possibilities of your custom design and the materials needed to achieve your goal. Once you feel confident regarding the direction of the design, we will take the initial deposit of ($250 to $350) where we will then begin the computer design and resourcing the materials

The Creation

Once we understand your vision our certified Gemologist and Broker will begin resourcing the materials needed to create your ideal piece of jewelry. As certified Gemologists and Brokers, we have access to source the perfect diamond and/or gemstone that was meant for you. While we are sourcing your stones your designer will then begin creating your design through a computer advanced design system (CAD) which will give you a 3D view of the model. Once we have the CAD we will send it to you allowing you a chance to request alterations or approve the design. After you solidify the design, we require 50% of the payment before our jewelers start their creating!

The Presentation

Once our jeweler has all the materials and the approved CAD design, they will begin creating the piece of your dreams. Typically, it takes 2 to 4 weeks depending on the intricacy of your piece. Once completed your piece will be reviewed by our senior appraiser, where you will have the option of receiving a free appraisal if all materials were provided by Five Star Jewelry. We will then contact you informing you the piece is ready for pick up when you also provide the remaining balance.